How and when do I pay?
We accept all major credit and debit cards including VISA, Mastercard, American Express. Funds are authorized at 9 am the day before delivery (or on the next hour, if your order is completed after 9 am for next day delivery). Your card will be charged at noon the day before delivery. Please note that if there are any issues with your card when we authorize funds, we'll need you to resolve these before noon to prevent your order from being cancelled. You will be contacted by email and SMS if there is an issue with your order, and you can prevent this by ensuring that an active card with the required funds is in place before you place your order.
Why do you need some personal details for payment?
We use an innovative payment system from our payment provider, Razorpay. This is what enables us to get your payment to farmers and producers directly. It’s a new system, so we do need some information that you might not be asked for by other payment providers. These extra details mean that Razorpay can help combat fraud.